Returns & Exchanges
If you and your pet aren't completely satisfied, we accept returns of unworn, unwashed items with original tags within 30 days of purchase.
1
Initiate Return
Visit our online Returns Portal and enter your order number and zip code to start the process.
2
Print Label
Download and print the prepaid shipping label provided through the portal.
3
Package Item
Securely pack the items in their original packaging, ensuring all tags are attached.
4
Drop Off
Drop your package at any authorized carrier location. Your refund will be processed once received and inspected.
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30-Day Window
Return within 30 days of delivery
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Free Returns
Prepaid shipping label provided
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Fast Refunds
5-7 business days processing